Get in Touch

Contact Us

Whether you have a question about billing, technical support, legal matters, or anything else - our team is ready to help.

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For help with your account, setup, configuration, or any technical issues.

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Interested in Pro Emails for your organisation? Talk to our sales team about plans, pricing, and custom solutions.

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Submit service-level credit claims or ask questions about our uptime commitments and SLA terms.

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For legal notices, compliance questions, terms of service, and contractual matters.

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Exercise your GDPR rights, submit a subject-access request, or raise a data-protection concern.

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For written correspondence and formal notices.

ProEmails
9 Orchard Road
Stevenage, Hertfordshire
SG1 3HD
United Kingdom

Response Times

We aim to respond to every enquiry promptly. Typical response windows by department:

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24 hrs

Monday – Friday

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48 hrs

Monday – Friday

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5 days

Business days

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30 days

Per GDPR requirement

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If you are unsure which department to reach, start with general support - we will route your enquiry to the right team.